Last updated:7/2/26
Business name: Flourish Health
Website: www.flourishhealth.co.nz
Contact: danii@flourishwithdanii.co.nz

1) Acceptance of these terms

By accessing or using this website, booking an appointment, purchasing a service, or downloading any resources, you agree to these Terms and Conditions.

2) About our services (important)

We provide naturopathy, nutrition, herbal medicine, and holistic coaching services. Our services are intended to support wellbeing and do not replace care from your GP, specialist, emergency services, or other regulated health professionals.

No medical advice: Information on this website is general education only and is not medical advice. Always seek appropriate medical care for urgent or serious symptoms.

Scope + safety: You are responsible for disclosing relevant health information (including diagnoses, medications, supplements, pregnancy/breastfeeding status, and allergies) so we can work safely.

3) Eligibility

By using our services, you confirm you are at least 18 years old, or you have the consent of a parent/guardian (and the parent/guardian may need to attend sessions for minors).

4) Booking and appointments

• Booking: Appointments are booked via Practice Better or by email.
  
  

• Intake forms: You will be asked to complete forms before your consult to support safe and effective care.
  
  

• Late arrival: If you arrive late, your session may be shortened to avoid impacting other clients, and the full fee may still apply.
  
  

5) Fees, payment, and packages

• Prices are shown in NZD and are GST inclusive
  
  

• A deposit is is due before the initial consultation unless otherwise agreed.
  
  

• Package inclusions, timeframes, and payment plans are set out on the relevant sales page or invoice and form part of these terms.
  
  

• If you are on a payment plan, you agree to pay instalments on time.
  
  

6) Cancellations, rescheduling, and no-shows

Consultation times are reserved for you.

• Rescheduling/cancellations: Please provide at least 48 hours’ notice.
  
  

• Late cancellations/no-shows: Will be charged a full consultation fee or that consultation will be considered used from your package. Missed initial consultations will be charged at $250.
  
  

• Exceptions: I may waive fees at my discretion for genuine emergencies.
  
  

7) Refunds

Flourish Health follows NZ consumer law. Where services have been supplied, or packages have been purchased or payment plans committed too refunds are generally not available for “change of mind”.

If a service is not provided with reasonable care and skill, or is not fit for purpose as required by NZ consumer law, you may be entitled to a remedy. (For clarity: outcomes can’t be guaranteed in health coaching/naturopathy.)
If you believe there is an issue, contact danii@flourishwithdanii.co.nz as soon as possible so we can address it.

8) Your responsibilities

To support safe, effective care, you agree to:

• Provide accurate and complete information.
  
  

• Tell us about any changes to medications, supplements, symptoms, or medical advice you receive.
  
  

• Use products/supplements/herbs as directed and ask questions if unsure.
  
  

• Seek medical care urgently when needed.
  
  

9) Results and testimonials

Every person is different. We do not guarantee specific outcomes.

Testimonials and examples are shared for illustration only and do not promise that you will achieve the same results. Claims about services must not be misleading or unsubstantiated under NZ law.

10) Digital products, downloads, and intellectual property

All content on this website (including PDFs, handouts, programs, blog posts, graphics, and videos) is owned by us or licensed to Danii O’Malley at Flourish Health.

You may:

• View and use materials for your personal, non-commercial use.
  
  

You must not:

• Copy, reproduce, distribute, sell, or share our materials (including sharing logins or downloads) without written permission.
  
  

11) Third-party links and tools

Flourish Health may link to third-party websites or use third-party tools (e.g., booking, email, payment providers). We are not responsible for third-party content, availability, or privacy practices.

12) Limitation of liability

To the fullest extent permitted by NZ law, we are not liable for indirect or consequential loss arising from your use of this website or services.

Nothing in these Terms limits any rights or remedies you may have that cannot legally be excluded.

13) Complaints and concerns

If you have a concern about our services, please contact danii@flourishwithdanii.co.nz. I will aim to respond within 3 business days and work toward a fair resolution.

14) Changes to these terms

We may update these Terms from time to time by posting the new version on this website. The “Last updated” date will change.

15) Governing law

These Terms are governed by the laws of New Zealand, and NZ courts have jurisdiction.